Frequently asked questions

Our products are sold only to qualified researchers, institutions, and laboratories for legitimate in‑vitro research. By ordering you confirm you are 21 or older and will handle materials in a compliant laboratory setting.

Browse the catalogue, choose your vial size, and add it to your cart, then check out directly on the site. You’ll receive an order confirmation by email, and your order ships once payment is confirmed. All prices are in Canadian dollars (CAD).

We currently accept cryptocurrency — USDC or USDT (on the Ethereum, Solana, or Tron networks), plus Bitcoin (BTC), Solana (SOL), and Tron (TRX). The exact amount is locked in at checkout, and your order ships once the transfer is confirmed. Interac e‑Transfer is coming soon.

Yes — join our email list from any page and we’ll send you a one‑time WELCOME10 code for 10% off your first order.

Yes. Create a free code on our referral page — anyone who uses it gets 10% off their order, and you earn a 10% commission on every order placed with your code. You can track it all from your own dashboard.

Every lot is tested by HPLC and mass spectrometry, with a typical measured purity of 98–99%+. The exact figure for your batch is stated on its certificate of analysis.

Yes. A batch‑specific certificate of analysis documenting identity and purity ships with every order and is available on request. All lots are independently tested by our third‑party labs, Testides and Peptide Test Canada.

Lyophilized peptides should be stored at -20°C, desiccated and protected from light. Reconstituted material should be handled per your protocol and used promptly. See our storage guide for details.

All orders are dispatched from British Columbia and shipped Canada‑wide.

Shipping is a flat $30 for express delivery across Canada, and free on orders over $200 CAD.

Orders ship in insulated, cold‑chain packaging designed to preserve peptide stability during transit.

In‑stock orders are typically dispatched in under 24 hours on business days. You can follow your parcel from our order tracking page.

No. All Helixa Biotech products are strictly reference materials for laboratory research and are not for human or animal consumption, nor for diagnostic or therapeutic use.

You are responsible for handling, storing, and using all materials in accordance with applicable laws, institutional policies, and good laboratory practice.